Ticket Refunds

We do not sell tickets directly. Refunds are handled by the ticketing partner.

GIGconcert is an information partner. If you need a refund, use the official partner refund form.

Open refund form

How Refunds Work

  • Fill out the refund form with your order and ticket details.
  • After review, the refund is sent back to the original payment method.
  • Refund timing depends on the bank and request status.

Main Rules

  • The event organizer decides refund eligibility and terms.
  • The event day is not counted when calculating refund deadlines.
  • Refund amounts may depend on how many days remain before the event.
  • Service fees may be non-refundable unless the event is canceled or rescheduled.
  • A full refund may be available for canceled or rescheduled events.
  • Partial refunds are available only when the partner form supports them.

Special Cases

  • For illness-related refund requests, submit documents according to the partner rules.
  • If an event is canceled, refunds are processed after organizer confirmation.

Detailed refund terms are published by the ticketing partner.

Refund rules